Terms of service

Terms of Service

Welcome to ExoPetly.
By accessing or using our website (exopetly.com), you agree to be bound by the following Terms of Service. Please read them carefully.

1. General Conditions

By using this site, you confirm that you are at least the age of majority in your state or province of residence.
You may not use our products for any illegal or unauthorized purpose.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Services

All products are subject to availability.
We reserve the right to discontinue or modify products at any time without notice.

Product images are for illustrative purposes only. Colors, sizes, or details may vary slightly depending on display settings or suppliers.

3. Prices & Payments

All prices are listed in USD, unless otherwise stated.
Prices may change without prior notice.

We accept secure payments through Shopify’s supported payment providers.
You agree to provide current, complete, and accurate purchase and account information.

4. Shipping & Delivery

Shipping times are estimates and may vary due to carrier delays, customs processing, or external factors beyond our control.

We are not responsible for delays caused by incorrect shipping information provided by the customer.

5. Returns & Refunds

Our return and refund terms are outlined in our Return & Refund Policy, which forms part of these Terms of Service.

6. Accuracy of Information

We make every effort to ensure that information on our site is accurate and up to date.
However, we do not guarantee that product descriptions, pricing, or other content is error-free.

We reserve the right to correct any errors or inaccuracies at any time without prior notice.

7. Third-Party Services & Links

Certain content or services may be provided by third parties.
We are not responsible for third-party websites, content, or services and encourage you to review their policies separately.

8. Limitation of Liability

To the fullest extent permitted by law, ExoPetly shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

All products are used at the customer’s own risk.

9. Intellectual Property

All content on this site, including text, images, logos, and graphics, is the property of ExoPetly and may not be used without written permission.

10. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United States and Canada, without regard to conflict of law principles.